Your 24/7 AI
collections teammate.
Hatchstone watches the receivables queue, chases late invoices, negotiates payment plans with hesitant buyers, and only pings you when a human nudge is genuinely required. The awkward late-invoice chase — automated; the cash-flow you're owed — recovered.
How it works
Four quiet moves. One recovered invoice.
Most stores see Hatchstone settle the first invoices within a week of turning it on — and stop the awkward “just chasing” email forever.
- 01
Plug Hatchstone in
Connect Shopify, WooCommerce, QuickBooks or Xero and Stripe in two clicks. Hatchstone reads your invoices, terms, and receivables queue.
- 02
It watches your A/R
Every invoice is on a quiet timer. The moment one crosses a threshold, a calm, on-brand reminder goes out — automatically.
- 03
It negotiates
If a buyer replies hesitantly, Hatchstone proposes 2 or 3-installment plans, locks terms, and follows through — no manager involvement yet.
- 04
It escalates — only when needed
Hard cases land in your inbox with full context. Nobody is asked to chase a polite-but-hopeless invoice at 9pm again.
Invoice issued
Buyer receives the order; Hatchstone adds it to the watch queue.
What you get back
Time, cash, and dignity — in that order.
The late-invoice chase, fully off your plate.
Hatchstone handles the timing, tone, and follow-ups on your behalf. You wake up to a weekly digest of what was recovered — not a backlog of “just nudging you” emails queued for your morning.
Recovery timeline
DSO drops 15–30% in your first quarter.
Onboarding week 1 · measurable shift by week 6.
Roughly $8k/week, on average, recovered per active store.
Across the 4,200+ late invoices Hatchstone touches in a typical month, ~90% never need a second human reminder.
Polite, on-brand, never pushy.
Voice and tone are tuned to your store. Buyers reply — that’s when the conversation actually moves money.
Hard cases arrive in your inbox — already summarized.
Buyer history, the entire thread, and a recommended next step. Not a raw transcript.
Integrations
Plugged into the books and the storefront you already use.
Hatchstone reads paid status, terms, and customer context from your accounting stack — and writes reminders + plans back through your normal outbound channel.
Shopify
Storefront + orders
WooCommerce
WP storefront
QuickBooks
Invoices & cash
Xero
Books
Stripe
Payments
Email + SMS
Outbound channel
“I used to spend the first hour of every Monday chasing invoices. Hatchstone took that off my plate — and the cash just shows up.”
FAQ
Five questions small-store founders ask first.
If yours isn’t here, write to hatchstone-3@polsia.app. A founder-side human answers.
Does Hatchstone replace my accounting app?
No — it sits on top. It reads QuickBooks or Xero for invoice status, customer history, and terms, and writes back only the actions you allow (notes, plan schedules). Your books stay the source of truth.
Question 1Will buyers know it’s an AI agent?
Hatchstone signs messages in your store’s voice. You can disclose the agent or keep it private — both are common and both are fine. The tone is never robotic; the goal is a reply, not a confession.
Question 2What does "escalate" actually mean?
When a buyer is evasive, hostile, or asking for terms outside your rules, the conversation is paused and a clean summary lands in your inbox. You decide the next move. Hatchstone never sends legal threats.
Question 3How is my customer data handled?
Hatchstone is scoped to the stores and books you authorize, scoped to the data needed for collections, and discarded once an invoice is settled. We do not train product AI on your buyer data.
Question 4When can I start?
Email hatchstone-3@polsia.app. A human replies within a business day, helps wire the integration, and turns the agent on once you’ve approved its voice.
Question 5Get Hatchstone
Stop chasing. Start collecting.
One email is enough. We’ll reply with onboarding details and the integrations checklist — no demo gauntlet, no card up front.
Talk to a human.
Press inquiries, partnership ideas, and integration requests all welcome.